Privacy Policy

Effective Date: 4 February 2025

Energy Project ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our gym or interact with our services, including our website, app, and membership registration. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly when you register for a membership, use our website, or interact with our services. This may include:

Personal Identification Information: Full name, date of birth, contact details (email address, phone number), emergency contact information.
Membership Details: Type of membership, payment information (e.g., credit card details), membership status, and preferences.
Health and Fitness Information: Physical conditions, injuries, fitness goals, or progress updates (voluntarily provided by members).
Usage Information: When you visit our website or interact with our app, we may collect information such as IP address, device type, browsing behavior, location data, and other analytics to improve our services.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

To Provide Gym Services: To manage your membership, process payments, schedule appointments, and offer personalized fitness services.
To Communicate with You: To send membership updates, promotional offers, fitness tips, class schedules, or other relevant information.
To Improve Our Services: To analyze and enhance the quality of our offerings, website, and app, based on your preferences and usage behavior.
To Ensure Safety and Security: To monitor gym usage for security purposes, respond to emergencies, and manage any health or safety concerns.
To Comply with Legal Requirements: To meet any legal obligations or regulatory requirements.

3. How We Protect Your Information

We are committed to safeguarding your personal data and implementing reasonable security measures. This includes:

Using encryption and secure methods to store your sensitive information.
Implementing access controls to ensure that only authorized personnel have access to your data.
Regularly reviewing and updating security protocols to prevent unauthorized access, alteration, or loss of your data.

Despite these measures, please note that no method of data transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following situations:

With Your Consent: If you provide explicit consent for us to share your information with a third party (e.g., for a third-party fitness app integration).
With Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, email marketing services) who help us manage our operations. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
For Legal Compliance: We may disclose your information when required by law or in response to valid legal processes, such as a court order or subpoena.
For Protection of Rights: We may share your information to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights and Choices

As a member of Energy Project, you have certain rights regarding your personal information:

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
Data Deletion: You may request the deletion of your personal information, subject to legal obligations or retention periods.
Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
Data Portability: If you wish to receive a copy of your data in a structured format, please contact us.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website and app. These tools help us understand how you use our services and allow us to personalize content and advertisements. You can control cookie preferences through your browser settings. For more information about cookies, please refer to our Cookie Policy.

7. Third-Party Websites

Our website or app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party sites before providing them with any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to periodically review this Privacy Policy for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Energy Project
Shop 5-7, 5-11 Botany Road
Waterloo NSW 2017
Email: contact@energyproject.io